CEO Bat's Privacy Policy

CEO Bat (ceobat.biz) is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our members' personal information. This Privacy Policy explains how CEO Bat collects, uses, and safeguards your data.

By using the CEO Bat website or mobile app, you agree to this Privacy Policy. Please read it carefully before using any of our services. Our goal is to be completely transparent with you — no hidden rules, no ambiguity.

CEO Bat believes every member has the right to know how their information is handled. That's why this policy is written in plain, straightforward language so everyone can easily understand it.

CEO Bat only collects information that is necessary to provide you with the best possible service. No unnecessary data is ever collected.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification purposes).
• Mobile number and email address.
• Address and nationality.
• National ID (NID) or passport details (for KYC purposes).
• Payment details (bKash/Nagad/Rocket number, bank account).
• The username and password you create yourself.

2.2 Automatically Collected Information

• IP address and device information (model, operating system).
• Browser type and language settings.
• Login times, page views, and navigation patterns.
• Gaming activity logs and betting history.
• Transaction history and payment logs.

CEO Bat uses your information only for specified purposes. We never use your data for anything else without your permission.

3.1 Primary Use

• To create, manage, and verify your account.
• To process deposits and withdrawals.
• To contact you about important matters via SMS or email.
• To send bonus and promotional offers (with your consent).
• To resolve gaming-related disputes.

3.2 Security & Compliance

• To prevent fraud, money laundering, and other illegal activities.
• To detect violations of CEO Bat's Terms & Conditions.
• To meet legal obligations.
• To ensure platform security.

3.3 Service Improvement

• To enhance the usability of the CEO Bat website and app.
• To plan new games and features.
• To improve customer support services.
• To deliver a personalized gaming experience.

CEO Bat's core principle is to never share your information unnecessarily. That said, there are limited circumstances in which data may be shared.

4.1 When Information Is Shared

• Payment Processors: With payment gateways to process deposits and withdrawals.
• Game Providers: To deliver gaming services in partnership with CEO Bat's partner game companies.
• Law Enforcement: When required by a legal order or lawful investigation.
• Fraud Prevention Services: To verify suspicious transactions.

4.2 Information That Is Never Shared

• Your password or login credentials.
• Personal data to advertising or marketing companies.
• To any third party without your consent.
• Copies of NID or passport outside of CEO Bat.

The CEO Bat website uses cookies to enhance your browsing experience. Cookies are small files stored in your browser.

5.1 Cookies Used by CEO Bat

• Essential Cookies: To maintain login sessions and ensure security. The site cannot function properly without these.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which parts of the site are used most, so we can improve our services.
• Security Cookies: To detect fraud and bot activity.

5.2 Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent some CEO Bat services from functioning properly.

CEO Bat uses industry-leading technology to protect your data. Our security measures meet the highest standards in the industry.

6.1 Technical Safeguards

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Stored data is encrypted using AES-256 encryption.
• Two-factor authentication (2FA) is available.
• Regular security audits and penetration testing.
• Firewall and DDoS protection systems.

6.2 Organizational Safeguards

• Only authorized personnel can access your information.
• All staff are bound by confidentiality agreements.
• All data access is logged and monitored.
• In the event of a data breach, members will be notified within 72 hours.

CEO Bat believes every member should have full control over their personal information. Your rights are outlined in detail below.

CEO Bat does not retain your information indefinitely. A specific retention period is set for each type of data.

8.1 Retention Period Summary

8.2 What Happens After Expiry

Once the designated retention period expires, CEO Bat securely and permanently deletes your data or anonymizes it so you can no longer be identified. This process runs automatically on a regular basis.

CEO Bat strictly prohibits registration and gaming by anyone under the age of 18. Protecting minors is an integral part of our responsible gaming policy.

• Age is verified at the time of registration.
• Date of birth is verified as part of the KYC process.
• Any account found to belong to a minor will be closed immediately.
• CEO Bat does not knowingly collect or store any data from minors.

CEO Bat may update this Privacy Policy when needed. We will always notify you of any significant changes in advance.

10.1 Notice of Changes

• For significant changes, you will be notified by email or SMS at least 14 days in advance.
• The "Last Updated" date at the top of this policy will always reflect the latest revision.
• Minor updates may take effect with a notice posted on the site.
• Continued use of CEO Bat after any changes takes effect will be considered your acceptance of the updated policy.

If you have any questions or concerns about CEO Bat's Privacy Policy, don't hesitate to reach out. Our team is always here to help.

To file a privacy-related complaint, email us with "Privacy Request" in the subject line. CEO Bat aims to respond to your request within 3 business days.